This shop is exclusive to customers requiring shipping within the United Kingdom
If you need to ship to the United States, please visit www.cantinadelvesuvio.com
For shipments within the European Union, please visit store.cantinadelvesuvio.it
Thank you!
Frequently asked questions
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1. Why choose Cantina del Vesuvio?
Since 1930, our family has passionately nurtured our vineyards nestled within the serene bounds of the Mt. Vesuvius National Park, carrying on a legacy through three generations. Annually, we craft an exclusive batch of Vesuvio Lacryma Christi DOC, with availability strictly through our winery shop and online platform. Beyond our renowned wines, our portfolio includes premium extra-virgin olive oil, Lacryma Christi vinegar dressing, and an assortment of fine gourmet products. Holding organic certification (MIPAAF IT BIO 006 T1413), we dedicate ourselves to environmental stewardship and the preservation of our local ecosystem, ensuring sustainable resource management.
2. How can I make a purchase?
Buying our products online is a breeze, with no need to register. Just choose the items you wish to buy and add them to your basket. Once you're set, you'll be directed to the checkout page. There, you can enter your delivery details and select your preferred payment option to complete the purchase.
3. How does the Club Subscription service work?
With our Club Subscription, enjoy the convenience of automatic orders every 6 months, plus a 10% savings on every shipment. Upon joining, we'll automatically schedule your orders every six months. You'll receive notifications prior to each dispatch, keeping you informed. For additional details, click here.Click here for more info.
4. What payment methods are accepted?
You can choose to pay by credit card (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, Amazon Pay or Shop Pay.
5. I have a discount code, how can I use it?
You can use your discount code upon check-out by adding it to the dedicated field before payment. Discount codes can only be used one at a time and have an expiry date. If you have problems using a discount code, please contact us at shop@cantinadelvesuvio.co.uk
6. Are shipped items insured?
Yes, all our shipped items are insured and we are meticulous about our packing and delivery so your package will arrive intact.
Additionally, orders are shipped directly from our warehouse in London, reducing transit times and minimizing the risk of breakage.
7. Where do you deliver, and what are delivery times?
We deliver to the following destinations:
UK MAINLAND (3-7 days)
HIGHLANDS OF SCOTLAND AND UK ISLANDS (5-7 days)
NORTHERN IRELAND, ISLE OF MAN, SCOTTISH ISLANDS (5-10 days)
We use the following delivery services: DPD, Royal Mail and DHL.
United States - see the dedicated shop: www.cantinadelvesuvio.com
European Union - see the dedicated shop: store.cantinadelvesuvio.it
8. How much does shipping cost?
UK MAINLAND DELIVERY MONDAY TO FRIDAY
Free shipping for orders above £ 120
Orders under £ 120 will be charged with shipping costs of £ 12
HIGHLANDS OF SCOTLAND AND UK ISLANDS**
Free shipping for orders above £ 120
Orders under £ 120 will be charged with shipping costs of £ 12
**For orders to the channel islands we must provide a separate quotation for shipping as there are customs documents to complete. We cannot offer free delivery to the Channel Islands regardless of order size. Post codes are GY and JE.
NORTHERN IRELAND, ISLE OF MAN, SCOTTISH ISLANDS
Delivery charge of £ 15 for orders up to 18 bottles
Delivery charge of £ 27 for orders over 18 bottles
9. Is my personal information secure?
Cantina del Vesuvio prioritizes your privacy and security, employing a robust SSL connection for supreme data protection. We do not handle your payment details directly; instead, they are securely processed on a specialized banking platform, guaranteeing maximum security for your transactions.
10. Can I have my order delivered to an address different than my billing address?
Certainly, our offerings serve as ideal presents, with the option to ship directly to the gift recipient. Enhance your gift with a personal message by adding it during checkout or by reaching out to us at shop@cantinadelvesuvio.co.uk . Rest assured, the receipt detailing your payment will not be included in gift orders.
11. Can I track my package?
Absolutely, upon placing your order, expect a confirmation email featuring your package's tracking number within 48 business hours. Should you not receive a tracking number, don't hesitate to reach out to shop@cantinadelvesuvio.co.uk, and we'll ensure you receive it.
12. Can we tour the winery?
We offer daily guided tours, tastings and lunch directly at our winery on Mt. Vesuvius. For additional information, click here.
13. Where is the winery located?
Situated in Trecase (NA) within the enchanting confines of the Mt. Vesuvius National Park, close to Pompeii and Naples, Cantina del Vesuvio welcomes visitors with convenient transportation options. For those arriving by train, take advantage of our complimentary shuttle service to and from the Pompeii Ruins. Meanwhile, car travelers can enjoy the benefit of our free parking facility.
14. How can I contact customer assistance or request additional information?
15. Can products be shipped to USA?
Yes, for USA orders and wine clubs, please visit www.cantinadelvesuvio.com
16. Can products be shipped to European Union?
Yes, for EU orders and clubs, please visit store.cantinadelvesuvio.it